DialMind offers a multitude of AI-powered communication services designed for non-physical businesses. Every service is delivered through our SaaS platform which is built to grow with your business.
Service 1: AI Call Agent
The AI call agent answers every inbound call the moment it comes in. Introducing itself using a custom script and brand voice, guiding the customer with a natural conversation to identify the reason for the call.
Key Factors:
- Mutli-call handling
- Real-time speech-to-text and natural conversation
- Custom scripts and personality
- Immediate detection for urgency
- Full call transcripts and summaries
Service 2: Smart Call Routing
DialMind’s Smart Routing system analyzes the intention of every caller and conversation. Using your custom priority settings to decide what happens.
Key Factors:
- Priority based on keywords, intent, and caller history
- Instant transfer for urgent calls
- Voicemail bypass for recognized spam and robocalls
- Auto-backups routed to logging channels
- Rule-based
Service 3: Analytics & Data Dashboard
Every call is a piece of data. DialMind turns that call traffic into business analytics. Helping you understand who is calling, why, and what it means for you to answer that call.
Key Factors:
- Call volume trends, peak hours, and sources
- Caller categories and analysis
- Conversation tracking from call to outcome
- Exportable reports (PDF, Word, ETC)
- Integration to existing CRM’s and analytics
Service 4: Integrations & Automation
DialMind is a tool to connect you with other applications that you regularly rely on, creating more efficient workflows that are automated.
Supported integrations:
- Calendars: Google, Outlook, etc
- CRMs: HubSpot, Salesforce, etc
- Email: Gmail, Outlook, Yahoo
- Social Media: Instagram, Facebook Messenger
- Payments: Stripe, Square, etc
- E-Commerce: WooCommerce, Shopify
Service 5: AI Customization & Script Builder
Your AI agent will adapt and personalize itself to your liking. DialMind’s Script Builde lets you craft its exact personality, tone, and responses to every call.
Key Factors:
- Personality Presets
- Industry-friendly & specific
- Multi-language support
- Different scripts = Different results
Pricing Plans
Starter – $29/Month: Up to 200 calls/month, 1 phone line, basic analytics, and email support
Professional – $79/Month: Up to 1,000 calls/month, 3 phone lines, full analytics, CRM integrations, and priority support
Enterprise – $129/ Month: Unlimited calls, up to 6 phone lines, custom AI scripts, dedicated account manager, and SLA agreements.